Does it replace our weekly giving?+
No. It sits beside the giving you already have, as a walkathon for a season like Lent or for a project like a new roof. Gifts go to your own Stripe account, and your usual giving stays exactly as it is.
How does a year-round walkathon work?+
A supporter sets up a monthly gift, like $30. For every day they hit their daily step goal, $1 goes to your cause. A missed day gives nothing, and they are charged once a month for the days they walked, up to their monthly gift. The more days they walk, the more your cause receives, up to their monthly gift.
How do supporters join?+
Every campaign gets its own join word. Supporters text it to the Steps phone number, or tap your link or scan your QR code, which opens iMessage or WhatsApp with the word already typed. Then they set their daily steps and their monthly gift. One Steps number serves every campaign, so the join word is how Steps knows it's yours.
What happens when a supporter misses a day?+
That day's $1 doesn't go through, and nothing else breaks. The next morning Steps says so plainly, sends back one of the walker's own messages to self, word for word, and gives them a fresh mission. No guilt, and nobody on your team has to chase anyone.
Where does the money go?+
Straight to your own Stripe account. Steps connects to it when we set up your campaign, and every gift is paid straight to you, so Steps never holds your money. Stripe sends each donor a receipt, and tax receipts stay with you, for the amount actually given.
What does our team do after launch?+
Nothing, unless you want to. Once your join word is out, supporters join, give and walk, all by text. Steps sends every mission and message, counts the steps and charges each monthly gift once a month. You watch who walks and what goes through on your campaign page.
— Tiago, father of four in Porto